Gaming should be enjoyable, not harmful. At 98game, we take our responsibility to Pakistani players seriously — providing practical tools, honest information, and real support to help every player maintain healthy gaming habits. Our platform is built on the principle that entertainment must never come at the cost of a player's wellbeing.
Minimum age to play on 98game
98game believes that responsible gaming is not just a regulatory checkbox — it is the foundation of a trustworthy casino and sportsbook platform. We have invested significantly in building player protection tools that are genuinely accessible to every Pakistani player, whether you are betting on PSL matches in Lahore or spinning slots in Karachi.
Our responsible gaming framework covers three core areas: prevention (helping players stay in control before problems develop), intervention (identifying and reaching out to players who may be struggling), and support (providing real tools and pathways to help when needed).
All 98game responsible gaming tools are available free of charge, with no waiting period, and can be activated directly from your account dashboard at any time. We operate under an international gaming licence that requires us to uphold these standards — and we take that obligation seriously.
We clearly display the odds, house edge, and statistical outcomes for all games on 98game. Players deserve to make informed decisions.
Every player has access to deposit limits, session time limits, and self-exclusion. These tools are yours to use — no questions asked.
98game enforces a strict 21+ age policy. All accounts undergo identity verification before any withdrawal is permitted.
Our systems flag unusual gaming patterns — such as extended sessions or rapid deposit sequences — and trigger responsible gaming check-ins.
98game will never send promotional communications to a player who is under self-exclusion, cooling-off, or deposit limit restrictions.
Every one of these features is built into your 98game account and available at no cost. Activate any of them instantly from your account settings.
Set a daily, weekly, or monthly deposit cap in Pakistani Rupees (PKR) directly from your account dashboard. Once a limit is set, it takes effect immediately and cannot be increased for 48 hours — giving you genuine protection against impulsive decisions. Lowering your limit, however, takes effect straight away.
Limit reductions are instant. Increases require a 48-hour cooling period.
Set a maximum session duration so that 98game automatically notifies you when your playing time is up. You can choose from preset intervals — 30 minutes, 1 hour, 2 hours — or enter a custom duration. When your session timer expires, you will see a clear on-screen alert reminding you to take a break.
Session clocks are visible at all times during play — top of every game screen.
Need a short break without fully closing your account? The cooling-off feature temporarily suspends your 98game account for 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in, deposit, or place bets. Your account balance is safely preserved and accessible once the period ends.
Activates instantly. No reversal possible during the chosen period.
Self-exclusion is a serious, long-term tool for players who feel they need to stop gambling entirely. You can self-exclude for 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully locked, all marketing communications cease immediately, and 98game's systems will block attempts to create a new account using the same identity details.
Self-exclusion cannot be reversed early. This is by design — for your protection.
In addition to deposit limits, 98game lets you set a maximum loss threshold over any given time period. When your net losses reach the limit you have configured, 98game will suspend further gaming activity for the remainder of that period. This is a powerful safeguard against chasing losses — one of the most common patterns of harmful gambling behaviour.
Set in PKR. Resets automatically at the start of each new daily/weekly/monthly period.
Reality checks are periodic pop-up notifications that appear during your gaming session to show you how long you have been playing and how much you have spent or won. You can configure reality checks to appear every 15, 30, or 60 minutes. Each check gives you the option to continue playing, take a break, or exit the game entirely.
Configurable from account settings. Active across all games and sports markets.
The limit system on 98game is designed so that decreasing a limit is always possible immediately, while increasing a limit always requires a mandatory waiting period. This asymmetry is intentional — it reflects responsible gaming best practice and ensures that limits are a genuine safeguard rather than a simple number you can override in the heat of the moment.
All limits are denominated in PKR and apply to your total activity across all games on 98game — cricket betting, slots, live dealer tables, and all other offerings on the platform. There is no workaround.
Resets every 24 hours at midnight PKT. Best for daily budget control.
Resets every Monday at midnight PKT. Ideal for weekly entertainment budgets.
Resets on the 1st of each calendar month. Best for long-term financial planning.
Stops gaming when net losses reach this amount. Prevents loss-chasing behaviour.
98game operates a strict 21-and-above age policy on all its gaming products. This applies equally to casino games, live dealer tables, cricket betting, PSL wagering, slots, and every other product on the platform. No one under 21 years of age is permitted to register, deposit, or play on 98game under any circumstances.
At the point of registration, all players must provide their date of birth and confirm they are at least 21 years old. This declaration alone is not sufficient — 98game requires documentary proof via our KYC (Know Your Customer) process before any withdrawal is released. Accepted documents for age verification include a valid Pakistani CNIC, passport, or driving licence.
Important for Parents and Guardians: If you believe a minor in your household may have gained access to 98game, contact our support team immediately at [email protected]. We will act swiftly to investigate and close the account, and all funds deposited by a minor will be returned in accordance with our Terms and Conditions.
We also strongly recommend that parents and guardians use parental control software on shared devices to prevent minors from accessing gambling websites. Free filtering tools are widely available for Windows, Android, and iOS devices.
Provide your full name, date of birth, email address, and Pakistani mobile number. Confirm you are 21 or older.
Submit a clear photo or scan of your CNIC, passport, or driving licence through the secure verification portal in your account dashboard.
Upload a utility bill, bank statement, or government letter dated within the last three months showing your current Pakistani residential address.
Confirm ownership of your JazzCash, EasyPaisa, or bank account (HBL, UBL, Meezan Bank) used for deposits.
Once verified, your account is fully unlocked and withdrawals are enabled. Verification typically completes within 24 hours of document submission.
Problem gambling can affect anyone. The first step to getting help is recognising the signs. If any of the following apply to you or someone you know, it may be time to seek support.
Spending more money on gambling than you can afford to lose, or going over your intended budget regularly.
Gambling to try to win back money you have already lost — commonly known as "chasing losses".
Feeling anxious, restless, or irritable when you try to reduce or stop gambling.
Lying to family members, friends, or your employer about how much time or money you spend gambling.
Gambling as a way to escape problems, relieve stress, or cope with difficult emotions.
Neglecting responsibilities at work, school, or home because of time spent gambling.
Borrowing money, selling possessions, or taking out loans specifically to fund gambling.
Feeling that you need to gamble with increasing amounts of money to get the same level of excitement.
Repeatedly trying to cut back or stop gambling but being unable to do so.
Gambling having a negative impact on your relationships, mental health, or financial security.
You Are Not Alone: Problem gambling is a recognised condition, not a moral failing. Many people across Pakistan and worldwide have successfully managed or overcome gambling problems with the right support. The first step is always the hardest — but 98game is here to help you take it. Contact our responsible gaming team at [email protected] or activate your self-exclusion directly from your account dashboard.
Reflect honestly on the following questions. If you answer "yes" to two or more of them, we strongly encourage you to use 98game's responsible gaming tools or speak with our support team.
Have you ever placed bets with money that was originally intended for essential expenses like rent, groceries, or utility bills?
Have you ever spent more time gambling in a single session than you originally planned, losing track of time?
After a losing session, have you felt a strong urge to deposit more money and keep playing to recover your losses?
Has anyone close to you — a family member, friend, or colleague — expressed concern about your gambling activity?
Have you felt unable to enjoy games or sports without having a financial bet on the outcome?
Have you kept the extent of your gambling a secret from people important to you?
Have you experienced feelings of guilt, shame, or distress specifically related to your gambling activity?
Have you ever considered or attempted to borrow money from family or friends to continue gambling?
If You Answered Yes to 2 or More: Please consider activating a cooling-off period or self-exclusion on your 98game account, or reach out to our support team. You can also contact the 98game responsible gaming team at [email protected] for a confidential conversation about the options available to you.
All tools are accessible directly within your 98game account. Here is how to find and activate each one.
To set a deposit or loss limit on 98game:
Remember: decreasing a limit takes effect instantly. Increasing a limit requires a 48-hour waiting period before the new higher limit applies.
To configure session time limits and reality checks:
The session clock is always visible at the top of every game screen so you always know how long you have been playing.
To take a short break with a cooling-off period:
Cooling-off periods cannot be cancelled or shortened once activated — this is intentional and for your protection.
Self-exclusion is our most powerful responsible gaming tool and is intended for players who want to stop gambling for an extended period:
Self-exclusion periods cannot be reduced or cancelled before expiry. Please consider this decision carefully before confirming.
If you prefer to speak with a real person rather than managing settings yourself, our responsible gaming support team is here for you:
Response time via email is typically within 2 hours. Live Chat responses are immediate during business hours and within 15 minutes at all other times.
Gaming on 98game should always be fun, exciting, and within your personal limits. If you are ready to enjoy cricket betting, PSL wagering, live casino, or slots — do it responsibly with the tools and support of Pakistan's most player-focused gaming platform.